Contact SheetApp.ai
Questions, feedback, or an issue with your CSV workflow? Send us an email and tell us how we can help.
Email the SheetApp.ai team
Include a short description of your question or the problem you saw. Do not send sensitive spreadsheet data by email.
support@sheetapp.aiWhat can we help with?
- Questions about uploads, results, exports, or plans
- Bug reports and account or billing questions
- Feature requests and product feedback
Before you contact us
For a product question, tell us what you were trying to do and which page or feature you were using. For a bug report, include the steps that led to the problem, what you expected to happen, and what you saw instead. Browser and device details can help us reproduce an issue.
For billing questions, include the email address on the SheetApp.ai account and the type of purchase involved. Never include a password, payment card number, authentication code, or private customer list in an email.
Common questions
Can I use SheetApp.ai without an account?
Yes. You can upload a CSV and review the analysis without creating an account. Account features are available when you want to save and revisit a workspace.
What happens to an uploaded CSV?
Unsigned sessions process the file in memory. Review the Privacy Policy for details about workspace storage, account data, and service providers.
Where can I learn about plans?
The Pricing page explains the available file limits, row limits, analysis features, and export options.
Keep your data safe
Support can help explain product behavior, account access, billing, and technical issues. We cannot verify ownership of a customer list from an email, so remove sensitive names, emails, phone numbers, and other private fields before sharing screenshots or examples. A short, redacted description is usually enough to begin investigating a question.