Terms of Service
Last updated: September 2026
What SheetApp.ai does
SheetApp.ai is a web-based tool that analyzes CSV files, detects data quality issues, scores rows, and helps you export a cleaner version of your spreadsheet. The service is provided as-is. Results are based on AI analysis which may not be 100% accurate. Always review your data before using it for business decisions.
Product description
SheetApp.ai offers a Free plan, monthly subscriptions, and a one-time export option:
- Free. Process up to 3 files each month, with up to 500 rows per file. Export access is not included.
- Export Unlock ($9, one-time per upload). Unlocks CSV, PDF, and CRM-ready exports for one processed upload. It does not renew.
- Starter ($19/month). Process up to 15 files each month, with up to 5,000 rows per file.
- Pro ($39/month). Process up to 50 files each month, with up to 25,000 rows per file.
- Business ($79/month). Process up to 150 files each month, with up to 100,000 rows per file.
Payments
- Payment is processed by Stripe. By completing a purchase, you agree to Stripe's Terms of Service.
- The $9 Export Unlock applies to your current upload session. It is a one-time payment and does not renew automatically.
- Starter, Pro, and Business subscriptions renew each month until you cancel. You can cancel from "Manage billing" in the app header. Cancellation takes effect at the end of the current billing period.
- See our Refund Policy for details on refunds and cancellations.
Customer service and support
For questions, billing issues, or technical problems, contact us at support@sheetapp.ai. For subscription cancellations, use the self-service billing portal or email us for help.
Acceptable use
You may use SheetApp.ai to process spreadsheets that you own or have the right to use. You may not use SheetApp.ai to process data that you are not authorized to access, or for any unlawful purpose.
Your data
Your CSV is processed in-memory. Without an account, nothing is stored beyond your session. When signed in, your workspace is automatically saved so you can return to it. You can delete it any time from the Workspaces page. See our Privacy Policy for full details. You retain all rights to your data.
Accounts
Creating an account is optional for the one-time Export Unlock but required for SheetApp Pro. You are responsible for maintaining the security of your account credentials. We use Clerk for authentication; their terms and privacy policy also apply.
Fulfillment policy
The Export Unlock is a digital product delivered instantly upon successful payment. There is no shipping or physical fulfillment. SheetApp Pro subscription benefits are available after your subscription is confirmed. If you experience a delivery issue, contact support@sheetapp.ai.
Limitation of liability
SheetApp.ai is provided "as is" without warranty of any kind. We are not liable for any loss or damage arising from your use of the service, including errors in AI-generated analysis or export results.
Changes to these terms
We may update these terms from time to time. Continued use of the service after changes are posted means you accept the updated terms.
Contact
Questions about these terms? Email support@sheetapp.ai.